You were hurt in a rideshare accident. Whether you were a passenger, a pedestrian, or a driver in another vehicle, you should not have to figure out complex insurance rules just to get compensated. That is our job. Call now for a free consultation. No fees unless we win your case.
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Real Outcomes.
Our results aren’t numbers on a page. They represent families who were able to move forward.
because it is.
You got into an Uber or Rideshare expecting to arrive safely. Instead, you are dealing with injuries, medical bills, and a claims process designed to confuse you. Uber and Reshare do not employ their drivers, and they use that classification to fight liability at every turn. The insurance picture changes based on whether the driver had the app on, had accepted a ride, or was mid-trip. Each scenario triggers a different policy and a different coverage tier.
New York adds another layer of complexity. Inside New York City, rideshare vehicles are regulated by the Taxi and Limousine Commission, and insurance requirements differ from the rest of the state. Outside New York City, however, different rules apply. Transportation Network Company (TNC) regulations under Article 44-B apply, requiring higher mandatory coverage during active rides.
They know this system better than almost anyone. But so do we.
From your first call, we investigate the complete timeline of the accident: the driver’s app status, the applicable insurance tiers, every party with potential liability, and every available source of recovery. Whether you were riding in the vehicle, driving nearby, cycling, or walking on the sidewalk when the crash happened, we fight for your recovery.
You should not have to fight through a corporate insurance maze to get compensated for injuries you did not cause.
Real Client Stories
NATIONALLY RECOGNIZED.
LOCALLY TRUSTED.
Serving Uber and Rideshare accident victims across New York, including New York City, Long Island, Westchester, and communities throughout the state. We know New York’s rideshare laws, Uber and Rideshare’s insurance structures, and exactly how to fight for your full recovery.
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WHAT TO DO AFTER An
Uber or Rideshare Accident in New York
Rideshare accidents involve specific legal and insurance considerations that standard car accident steps do not fully address. The sooner you take action, the stronger your position.
Your health is the priority. Call 911 if anyone is hurt. Even injuries that seem minor at the scene, such as neck pain, headaches, or back stiffness, can signal serious underlying trauma. A same-day medical record is a critical anchor for your case. Under New York’s no-fault system, prompt treatment also protects your Personal Injury Protection (PIP) benefits.
Before you do anything else, screenshot your trip information in the app: the driver’s name, the trip details, and the timestamp. This documents the exact status of the ride at the time of the crash, which directly affects which insurance tier applies.
Photograph all vehicles, the damage, the intersection, the driver’s information, license plate, and any visible injuries. Get the names and contact information of witnesses. Note the weather, traffic conditions, and time of day.
File an accident report through the Uber or Rideshare app as soon as possible. This creates an official record within the platform. Keep a copy of your report confirmation.
Both Uber and Rideshare have dedicated claims teams trained to minimize payouts. They will reach out quickly. Do not provide recorded statements, estimate your injuries, or discuss fault without legal representation.
Rideshare accident claims require understanding a multi-layered insurance system and moving quickly before evidence is lost. We handle the investigation, the communications, and the negotiations so you can focus on your health. The consultation is free.
More than
$5 billion Recovered
For our clients
You trusted a rideshare service to get you where you needed to go safely. You were let down by a driver and a system designed to limit accountability. We are here to change that, with real answers, real advocacy, and real results.
How Much Is My New York Rideshare Accident
Case Worth?
Rideshare accident compensation can vary significantly depending on a key factor: what the driver’s app status was at the moment of impact. New York law and Uber/Rideshare’s insurance policies create distinct coverage tiers. Here’s what matters for your case:
If the driver had the app turned off, only their personal auto insurance applies. Recovery may be limited to New York’s minimum liability coverage unless you have your own uninsured motorist coverage.
Outside NYC, Uber and Rideshare provide contingent liability coverage of $75,000 per person and $150,000 per accident during this phase, along with $25,000 in property damage coverage. Inside NYC, TLC commercial insurance requirements apply. This tier is often disputed.
This is the highest tier. Outside NYC, both Uber and Rideshare carry $1.25 million in liability coverage when a ride is active, plus $1.25 million in supplemental uninsured/underinsured motorist coverage. Inside NYC, TLC commercial insurance applies, though coverage limits may be lower. This is when your case is typically strongest.
Emergency care, treatment, therapy, and any ongoing medical needs resulting from the accident, both past and future.
Wages missed during recovery and reduced earnings if your injuries limit your ability to work.
The physical and emotional toll of the accident and your recovery, including anxiety, disrupted daily life, and long-term impact. Under New York’s no-fault system, you must meet the serious injury threshold to pursue these damages.
The rideshare companies want to place your claim in the lowest possible tier. We investigate the facts to make sure that does not happen and to maximize every dollar of your recovery.
Frequently Asked Questions
Yes. If you were a passenger during an active trip, Uber and Lyft carry up to $1.25 million in liability coverage outside New York City. Inside NYC, TLC commercial insurance applies at different limits. However, their claims teams will work to limit what you receive. Having an attorney negotiate on your behalf makes a significant difference in the final outcome.
If an Uber or Rideshare driver caused an accident while the app was active and a ride was in progress, the TNC’s liability policy may apply, and you may have a claim under that policy. Our attorneys investigate the driver’s app status and identify every available source of recovery.
The insurance situation becomes more complex during the period when the driver had the app on but had not yet accepted a ride. Uber and Rideshare provide reduced contingent coverage during this phase, and disputes over coverage are common. This is exactly the type of situation where legal representation matters most.
New York’s statute of limitations for personal injury claims is generally three years from the date of the accident. However, evidence, including app data, driver records, and ride documentation, can disappear quickly. Contact us as soon as possible to protect your claim.
Nothing upfront. We work on a contingency fee basis. You pay no legal fees unless we win your case. Your first consultation is completely free, with no obligation.
Honest answers from day one.
An Uber or Rideshare accident can leave you facing serious injuries and complicated insurance questions. You do not have to navigate that process alone. Rubenstein Law understands how Uber/Rideshare claims work and what it takes to protect your rights. Contact us today for a free consultation and let us help you take the first step toward protecting your rights.